ACCEPTANCE-FINDING
Acceptance Finding begins a new phase of the CPS Process. We shift gears to the stage
of implementation. The problem solver must turn ideas into realities, make what has been
private public, transform the immaterial into the material, and shift from thought to
action. The implementation stage involves (at least) four separate but interrelated
factors: planning, activity, making adjustments in response to feedback from the
environment, and selling others on the ideas. Our presentation of these factors will
follow these steps:
Menu:
- Envision the completed project.
- Brainstorm a list of EVENTS needed to complete the project.
- Plan the EVENTS.
- Enhance probability of success.
Step 1. Envision the completed project. This is simply
a matter of looking forward to a time when we can look back and see the path that led to
where we will be. Rather than start from the beginning, we start from where we want to be.
This perceptual shift yields a different vantage point and a different set of mental
patterns. It is useful to spend some time in painting a mental picture of the outcome
state the way we would like it to be. Doing so will prompt new images, ideas, thoughts,
and insights.
Step 2. Brainstorm a list of EVENTS needed to complete
the project in any order. EVENTS are those actions that need to occur in
order to accomplish the project. It is much easier to brainstorm a list of EVENTS while
suspending judgment than to generate the list in a logical, sequential order.
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Step 3. Plan the EVENTS --A Once you
have listed the EVENTS, transfer each one to a "Post-It" note. You should
rephrase each item to read in the past tense. For example, Brochure Text Written,
Brochures Printed, Budget Approved, Workshop Outline Completed, Merchant Account
Activated, etc. then take the Post-It notes and arrange them on a large sheet of paper,
such as a flip chart page or a sheet of butcher paper. Cluster the notes in natural
groupings, and avoid the tendency to try to put them into linear sequences. You will see
that there are actions which can take place more or less simultaneously. Finally, using
any system of numbering, give each EVENT a number. The numbers are for identification and
reference purposes only and they can be changed. So it would be a good idea to use pencil
when you do your numbering.
Plan the EVENTS -- B
There are a number of considerations that, taken into account, can enhance the
probability of success:
Achievement Issues Menu:
- Benefits to be derived
- Costs and disadvantages of status quo
- Current values to be maintained or enhanced
- Simplicity and Clarity
- Champions and Detractors
- Trialibility
- Visibility
Achievement Issues: Benefits to be derived
- In what ways will this Plan benefit people?
- What is the central, most important benefit?
- Who will benefit most from this Plan?
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